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Payment security and billing transparency

Pay-as-you-go access with clear billing and secure payment handling.

InstaTV uses a pay-as-you-go model. Users may top up account credits in USD or pay directly for a specific challenge generation. This page explains how payment safety, transparency, refunds, and transaction support are handled.

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No card storage by InstaTV

InstaTV does not intend to store full payment card numbers, CVV codes, or sensitive bank authentication data on its own servers.

Bank or payment provider processing

Payments are processed through an approved bank or payment service provider once our payment gateway is active.

Pay-as-you-go transparency

Users can top up credits in USD or pay directly for a specific challenge generation without adding funds to their account balance.

Fraud and abuse monitoring

We may review transactions, account activity, public challenges, uploads, and generation behavior to prevent misuse or unlawful activity.

Payment model

InstaTV is built around transparent pay-as-you-go usage instead of long-term subscriptions by default.


Prices, credit cost, or direct generation cost are shown before payment or generation whenever applicable.

Credits are used for eligible media generation and platform actions according to the pricing shown in the Studio.

Challenge generation may be paid directly as a one-time generation payment, separate from account credit balance.

Refund eligibility is explained in our Refund & Cancellation Policy and depends on whether credits or generation services were used.

Access may be restricted in sanctioned, embargoed, high-risk, or legally prohibited jurisdictions.

Business and transaction information

These details are provided for customer transparency, bank review, and payment gateway verification.


Merchant

InstaTV Technologies

Legal entity

INSTATV TECHNOLOGIES LIMITED LIABILITY COMPANY

Jurisdiction

Republic of Armenia

Registered address

Rostovyan Street 16/1, Erebuni, Yerevan 0008, Republic of Armenia

Billing support

hello@instatv.io

Security controls

How we protect payment-related activity

Payment security also depends on account protection, fraud prevention, and clear handling of disputes or failed generation events.

Sensitive payment information is handled by the selected bank or payment processor, not stored directly by InstaTV.

Account sessions, usage records, and transaction metadata may be used to investigate fraud, abuse, refunds, or disputes.

Users should keep account credentials secure and contact us immediately if they believe their account or payment was used without authorization.

We may suspend transactions, credits, or account access where required for sanctions, AML, fraud prevention, legal compliance, or platform safety.

Need help with a payment?

Contact us with your account email, transaction date, amount, and any payment or generation reference available.

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InstaTV

AI Video. Images. Challenges.

InstaTV Technologies builds node-based AI tools for video, image, and dynamic challenge creation.

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