We are here to help with support, billing, legal, and safety requests.
For the fastest response, email us from the address connected to your InstaTV account and include any relevant generation ID, challenge link, transaction reference, or screenshots.
General support
Account access, Studio questions, challenge publishing, uploads, generation issues, or product feedback.
Billing and refunds
Top-ups, pay-as-you-go credits, direct challenge payments, failed generations, duplicate charges, or refund review.
Trust, safety, and abuse
Report prohibited content, unsafe public challenges, impersonation, intellectual property concerns, or suspicious activity.
Legal and privacy
Privacy requests, data deletion, legal notices, policy questions, and formal business inquiries.
Business contact details
These details are provided for customer support, payment review, legal notices, and business transparency.
Support email
Phone
Registered address
Rostovyan Street 16/1, Erebuni, Yerevan 0008, Republic of Armenia
Legal entity
INSTATV TECHNOLOGIES LIMITED LIABILITY COMPANY
Before contacting support
Including the right details helps us review your request faster and accurately.
For payment or refund issues, include transaction date, amount, payment method, and account email.
For generation issues, include the generation ID, challenge link, prompt context, and screenshot if available.
For copyright, abuse, or safety reports, include the public challenge URL and a clear explanation of the issue.
For privacy requests, contact us from your account email so we can verify the request.